A sign of optimism on the theme of the "credibility of companies" that operate rigorously even during La crisis politics and military in Ukraine. The attestation of quality and reliability comes after the audit by the technical-scientific committee of Assium which issued the certification after having performed all the protocols.
Il trustworthy company seal is assigned to subjects only in line with the principles of ethics and transparency in compliance with the code of ethics of the Assium Association in reference to the 11782 Rule of 2020. Since last month, also Utilità, of the Metano Nord Group, is one of the companies subject to the continuous control of the technical-scientific committee of Assium, which ascertains its reliability.
To manage corporate budgets dedicated to electricity and gas supplies, especially in this historic moment of rising energy prices, trust, quality and transparency are needed. L'audit to achieve that goal, he involved various fields such as: Training and certification of the sales network, Compliance with the code of commercial conduct, Transparency of offers and invoices issued, Quality after-sales service.
The Assium speakers conducted the Audit through several meetings, verifying documents (contracts and offers) to ascertain the compliance with transparency requirements required by the code of commercial conduct and by sectoral billing legislation. At the end of the process, Utilità obtained the certification of Reliable Company thus becoming part of the group of virtuous companies subjected to the continuous control of the Assium scientific committee to verify the maintenance of the quality of the service offered.
"We have decided to ask for Assium's certification because our company operates in compliance with the criteria of ethics, transparency and competence which we consider essential to affirm in the energy and gas market and we believe that Assium's activity contributes fundamentally to the creation and protection of these professionals” – he explained Stefano Prazzoli, commercial director of Utilities – Gruppo Metano Nord.
The director specifies that "the comparison with Assium and the measurement of internal skills allowed us to evaluate the state of the art and encourage the improvement of the services offered and we expect the market to recognize the value of our service, the seriousness, ethics and convenience that we offer to all our current and future customers”.
“Today we are one of the main alternative energy and gas suppliers to the large market operators, but with an extra value: a quality customer service that has allowed us to retain our customers and acquire new ones, also thanks to word of mouth from those who have already tried our service – clarifies Veronica Totti, Marketing Communication & Channel Management Manager of Utilità SpA "We work to be the energy supplier of entrepreneurs who are looking for convenience, efficiency and respect for the environment".
