Unicredit accelerates the generational change with a new union agreement which provides 505 departures and 494 hires in the three-year period 2026-2028with particular attention to women victims of violence and to children of femicideThe agreement was reached with the trade unions Fabi, First, Physac, Uilca e Unisin and confirms the full application of the ABI Protocol to support women victims of violence, signed in November 2025. Among the new hires, 58 will be dedicated to this category, with the first 20 expected as early as 2026.
Generational turnover and investments in human capital
The voluntary exits, equal to 484 full-time positions, arise from the complementary initiatives of the Unlocked industrial plan and will be offset by 436 apprenticeship hires professionalizing aimed at a permanent contractThese hires, reserved for young high school and university graduates under 30, will help strengthen the bank's sales network. According to Fabi, the total number of new hires will reach 494, with a 102% turnover rate, without resorting to mixed contracts between employees and freelancers.
Advance negotiation and ongoing dialogue
The agreement also introduces a new instrument of advance negotiation, with the creation of a permanent committee for dialogue and discussion on corporate activities. This body will be responsible for simplifying internal procedures and enhancing the bank's digital journey, providing a stable forum for discussion between management and trade unions. Ilaria From the shore, Head of People & Culture Italy and CEO Italy of UniCredit, explained that the agreement allows us to continue investing in people and the sales network, placing attention on both customers and human capital.
Unicredit's new governance
With the new governance Introduced by CEO Andrea Orcel, UniCredit has initiated a structural change focused on customers and people. The percentage of people under 35 in the company has risen from 7% to 15%, confirming the ongoing generational shift.
At the same time, employee reskilling and upskilling programs were launched, with training programs developed in collaboration with UniCredit Corporate University, aimed at strengthening commercial, interpersonal, and digital skills. The new organizational model has altered the balance between central functions and the sales network, with 70% of resources now working in the network and 30% in central functions, demonstrating a more customer-focused approach. Among the initiatives strategic are the Jobs rotation for over 35% of the staff and automation of back office activities, freeing up the equivalent of 2.500 people's time to dedicate exclusively to customer relations.
Satisfaction of the unions
The trade unions welcomed the agreement. Stefano Cefaloni, Fabi coordinator at Unicredit, speaks of "significant new and good employment, with concrete attention to women victims of violence." Sabrina Brezzo (First Cisl) underlines the 12% of hiring reserved for women victims of violence as an important achievement, while Uilca e Physac highlight the value of the agreement in the context of a rapidly changing sector.
