UniCredit Subito Casa turns three and today opens its first branch in Milan in via Giovanni Battista Pirelli, which will be followed by the opening of the Rome office in the coming months. Unicredit Subito Casa was founded in 2014 as a separate company of the Unicredit group, to deal with real estate sales between private individuals and thus give impetus to a slowing market. Unicredit was the first bank in Italy to believe in the potential to relaunch the sector by choosing to accompany the customer in all decisions related to their "home project", since in Italy real estate assets represent 60% of total household wealth.
“Unicredit Subito Casa is becoming a point of reference in the real estate market – said Gianni Franco Papa, General Manager of Unicredit – above all for the quality of the service, counting on an integrated offer with a high value of technological innovation. Increasingly informed and demanding customers seek excellent services, a consultancy network of professionals and clear and transparent conditions. The Subito Casa model is an integral part of the "Transform 2019" plan which is based precisely on our ability to establish ourselves as a strategic commercial partner in all our business lines, leveraging on the Group's distinctive factors: our widespread geographical network, our exclusive offer of products and services, but above all our ability to intercept customer needs. The path is traced and the results are positive: last year alone over 10.000 properties were managed and more than 3400 transactions were concluded, achieving a year-on-year growth of 200%. The beginning of 2017 is giving further positive signs”.
Unicredit Subito Casa - in their respective areas of competence - is the culmination of a complete consultancy that begins within the Unicredit agencies where the customer is provided, among the various banking products and services, with an identity card, a complete mapping of the real estate assets. If the customer is interested, he is put in contact with the Unicredit Subito Casa network which has over 650 agents, a dedicated call center (Toll Free Number 800.89.69.68) and the website www.unicreditsubitocasa.it where you can search among thousands of properties with images and videos or fill out the request to sell your home.
In collaboration with Realisti.Co, a leading company in the sector, Unicredit Subito Casa is the first company to offer its customers the virtual tour, an innovative, easy and fast system that allows virtual visits to real estate properties. Thanks to the Realisti.co technology, the customer can explore all the spaces of the new home with a simple click: the virtual tour will take him through the floors, into the individual rooms to discover the furnishings, the routes, the organization in detail of the spaces in the house you want to buy.
“The inauguration of this first flagship – highlighted Pope – allows Unicredit to have an even more recognizable and direct point of contact towards the market, as well as creating a specialized center of reference on real estate brokerage issues, especially in Lombardy'.
The Milan agency will be a meeting point between local agents and customers who will also have the opportunity to view the properties selected using the first virtual corner. Through a viewer, they will have the opportunity to navigate immersed in a virtual reality that allows them to move around the house, as if the visit were carried out in person.
The new Unicredit Subito Casa service model is active throughout the national territory with the same quality and the same services provided, including the House File, a complete check-up of the property offered to customers who want to sell their home or get to know the condition of their property. Through a set of detailed information it is possible to verify the regularity, the title deeds, the energy performance (APE) of the property. The house file also contains documents and information documented by leading expert firms.
Unicredit Subito Casa has drawn up together with the 12 Consumer Associations, partners of Noi&Unicredit (the collaboration program launched by Unicredit SpA in 2005) the decalogue of the sale, the approval of the assignment form and the establishment of the Joint Conciliation Procedure. The customer can count on the Service Charter, a transparency document created to clearly inform and guide the services offered by Unicredit Subito Casa.
