Due to a gross and macroscopic error on the rest due to the pilots, from mid-September to the end of October Ryanair will cut up to 50 flights a day for a total of 2 thousand.
Cancellations they will create inconvenience to over 400 passengers and which, as indicated by CEO Michael O'Leary, could cost the company up to 20 million in reimbursements as well as considerable damage to its image.
In fact, it will be very difficult to avoid repercussions on customers and passengers who have already purchased their tickets. By today, it will be announced cancellation list, whose number should amount to 2% of the total of 2500 daily flights. On the site there is una partial list until 20 September.
The cancellation of hundreds of flights ballasts the Ryanair title on the stock exchanges in which it is listed. The airline came close to a loss of 5% on the London market, to then recover slightly by recording a decline of 2,2%, while on the Nasdaq the decline was 0,8%.
"By canceling less than 2% of our flights until the winter timetable debuts in November, we can bring our punctuality rate back to the level of our annual target of 90%," explains communications chief Robin Kiely. Meanwhile, however, the figure has fallen below 80% in the first two weeks of September against 85% in the past months.
Angry customers and consumer associations on war footing. Brussels also intervenes on the situation and, through a spokesman for the EU Commission, lets it be known that "Ryanair must abide by the rules rules on passengers' rights”, namely “refund, rescheduling, repatriation and in some circumstances financial compensation”, and that the European rules “must be applied by national authorities”.
How to know if your flight has been cancelled? While waiting for the definitive list, Ryanair informs its customers of the unwelcome news through a message or email that arrives 48 to 6 hours before the face.
The recipient of the message has two options available: request a refund or change your flight for free obviously based on the times and days available. .
To do this, you will need to go to the dedicated page on the website, filling in a form. Speaking of refunds, Ryanair says that "they will be credited within 7 working days to the card used for the original booking".
