THEIntesa Sanpaolo Mobile App has been declared "Global Mobile Banking Apps Leader”, first among all the rated banking apps in the world with the best features and customer experience, according to the US research firm Forrester
Among the features of'apps, The Forrester Digital Experience Review™: Global Mobile Banking Apps, Q4 2022 report also recognizes Intesa Sanpaolo as best practice for day-to-day finance management (Money Management), navigation (Navi), privacy and information content (Privacy cues and content).
"In recent years we have completed a path of profound digital transformation that has placed people at the centre, in a model based on relationships of trust and quality of services" he said Stephen Barrese, head of the Intesa Sanpaolo Banca dei Territori Division. “We consider today a recognition of our digital leadership and a stimulus for the new challenge: the launch of Isybank, the mobile-only digital bank, with distinctive features to meet the new needs of an increasingly remote-operating clientele".
Intesa Sanpaolo Mobile, what it is for and how many people use it
Intesa Sanpaolo Mobile is used by over 12 million multi-channel customers, with one and a half billion logins per year and 146 million transactional operations, and supports purchases of products and services concluded on the Group's digital channels, which represent almost 40% of Banca dei Territori's total sales. “Customers can count on one innovative digital platform, inclusive and fully integrated into the physical network,” said a statement from the company.
