The Bank of Italy relies heavily on the Financial Banking Arbitrator who "analyses customer reports on incorrect behavior and assiduously urges intermediaries to resolve conflicts". These are the words of the Governor Ignazio Visco who, in his "Final considerations" at the meeting of 31 May, pointed out how the Bank of Italy has strengthened the Financial Banking Arbitrator.
On Monday 20 June, in the headquarters of the Luiss University of Rome in via Pola (16 pm, Sala delle Colonne), the head of the customer protection and anti-money laundering service, Magda White he will present, together with his colleague Margherita Cartechini, the Report on the activity carried out in 2015 by the Financial Banking Arbitrator.
Academics, bankers and representatives of consumer associations will discuss it and, confirming the importance that the Bank of Italy attributes to the Arbitrator, the conclusions will be drawn directly by the Director General of the Central Bank, Salvatore Rossi.
