Petaling Java. Malaysia's banking world is converting to online banking and the ABM (the Association of Banks in Malaysia) expects a surge in the number of transactions made using online systems for 2014. "Our banks" observes Chuah Mei Lin, executive director of ABM, "are receiving growing requests for e-banking products, especially from medium and small businesses, which are proving to be the most interested subjects".
According to data disclosed by Bank Negara, the country's central bank, in the last ten years online banking transactions have increased by an average of 23,4% per year, while the number of registered users has increased from 3,2 million in 2006 to 12,8 ,2012 of 2012. "In 300, as many as XNUMX million financial transactions were completed through telematic channels" says Chuah Mei Lin again, "and also the security issue, which in the past had deterred many potential users from resorting to e-banking, today no longer causes much concern, effective means having been developed to protect our customers from bank fraud”.
The transition to online banking services was also favored by a significant increase, from 10 to 50 sen (fractional unit of the ringgit), of the tax on payments by check. Kenny Goh, managing director of Macro Kiosk Bhd, a Malaysian company that produces mobile phone management software, comments positively on the new trend: "the more people use online banking services, the more our society becomes technologically proficient".
“After all,” he adds, “try asking a young man under thirty how to write a check correctly. In most cases she won't know how to answer, because she doesn't need to. He can easily do everything online ”.
