Generali Italia in first place for the service offered to customers in the "Insurance agent network" sector: the Trieste company was in fact awarded, according to the study "Best in Italy - Champions of the 2019/2020 service" conducted by the German Institute for Quality and Finance , the highest score in the entire insurance market.
In addition to the No. 1 quality seal, the winged lion got 4 more Seals: TOP Service - Pension funds (open), TOP Service - Supplementary pension and TOP Service - Accident policy, TOP Service - Legal protection with Genertel, the direct company of Generali Italia.
The German Quality and Finance Institute, the European leader in quality surveys and seals, analyzes every year hundreds of products and services in different economic sectors and listen to the opinion of consumers to offer them a tool to recognize the companies that best meet their needs.
The study "Best in Italy - Champions of Service" conducted by the German Quality and Finance Institute, now in its sixth edition, is the most extensive analysis on the level of customer service in Italy: over 1200 companies in 150 sectors were evaluated, judged overall by 230.000 Italian customers.
Generali Country Italia is today the leader of the insurance market with over 23 billion in total premiums, 10 million customers, a capillary network of over 40
