It's called “Ecommerce” and it's Italiaonline's renewed offer for the creation of e-commerce sites. It is a solution designed for all small and medium-sized businesses that want to expand their online business or want to start from scratch. It doesn't matter whether the target is the sale of products or services, Italiaonline's offer includes one solution suitable for any need, with the characteristic of being designed for those who have no technological skills.
Platform based Ecwid – one of the most used in the world, which can also be managed via app – the Italiaonline Ecommerce guarantees the always included support of its consultants for putting it online. Designed from the start with an SEO perspective, for greater visibility on search engines, the service is configured with the payment and shipping methods preferred by the customer/retailer.
Italiaonline's E-commerce offer
The offer is divided into three different ranges that differ in the level of service provided, in order to satisfy the needs of those who are completely ignorant of digital technology.
- Essential Ecommerce: Designed for customers who primarily need basic platform setup and support.
- EcommerceStandards: aimed at those customers who need all-round support: hours of assistance included, consultation with our specialists, support in optimizing photographic material, creating content for your store and enhancing products in terms of SEO.
- Ecommerce Extras: designed to ensure the highest level of service, support and advice; starting from the second year, the customer will also have the possibility to request a free graphic remake of the project.
In addition to this, Italiaonline offers all customers free updates also with respect to sensitive issues such as the management of consent to the processing of site user data (very recent GDPR updates), protection against cyber attacks, marketing automation modules, management of abandoned carts, discounts, coupons, gift cards, the ability to create newsletters, connect your e-commerce to Facebook, Instagram and Kelkoo, integration with the Yellow Pages portal, the possibility of choosing Google Analytics as a site performance monitor, and finally the management of very high frequency backups.
“The new Italiaonline Ecommerce is a further, significant upgrade compared to the previous versions – he declares Antonella Fanuzzi, Chief Web And Business Solutions Officer of Italiaonline-. It is the result of the experience accumulated over the years on the e-commerce front, thanks to constant listening to customers, their needs and requirements. The world of e-commerce has changed dramatically in recent years with sudden acceleration. Consumer habits are constantly changing. Now we are discovering a warmer side of digital where values, sustainability and tendencies stand out reward the local producer. E-commerce in 2022 cannot do without a human strategy, where small and medium-sized enterprises must show great attention and closeness to the final consumer. With this concept of closeness in mind, our new Ecommerce was designed, with which Italiaonline stands alongside its SME customers to guarantee them real value, as well as a competitive advantage through the right tools to optimize their store as much as possible online, going to implement specific add-ons with high added value”.
