"The bank will no longer be a place where we go, but something we will do," says Brett King, expert on the bank of the future, referring to banking and the technological innovation we all have to get used to: from online banking to mobile banking and all the methods for making payments on the move.
Cabel, which by mission and vocation anticipates and accelerates these technological changes, presents and launches on the market, starting from November 20th, a new product called .Bank, an innovative approach to banking services for customers, fully automated, but not depersonalised.
Consisting of a minimal-sized structure where the most recent technological innovations are concentrated, .Bank , the Punto Banca, was developed with the intention of guaranteeing customers high levels of service in the absence of an operator on site, preserving the profiles of security, confidentiality and operational functionality as found in a traditional bank branch.
A way to combine innovation and tradition by offering online services, in local areas such as smaller centres, shopping centres, universities, trade fairs, with remote communication methods with customers.
.Bank it consists of two separate areas, one dedicated to carrying out ordinary operations, using "intelligent" machines to manage withdrawals, deposits, top-ups of payment cards, wire transfers, payment of bills; the other, in which the customer, through a videoconferencing system, receives guided assistance to fill in and sign documents with an electronic signature such as credit lines requests, bank contracts in general, securities trading, using entirely dematerialized processes, such as Descartes, already widespread by Cabel at many credit institutions.
Thanks to videoconferencing, banking specialists will also be able to advise on the use of savings and on any other financial requirement.
In this way, banks will be able to improve the quality of the service provided to customers, also by distributing it at times or on days when branches are usually closed to the public and even being able to make .Bank, a mobile structure on the territory.
.Bank it is a proposal by Cabel for banks capable not only of reducing network costs, but also of strengthening their presence on the territory, facilitating customers in the transition to digital technologies, an unavoidable prospect for the banking services of the future.
