The Leasing business unit, the Banca IFIS Impresa reality that caters to small professionals and businesses through financial leasing and operating leasing solutions, has introduced an important innovation in terms of instrumentation dedicated to its network of specialized agents in the area . This is the adoption of the digital signature on all leasing contracts in the vehicle segment.
The digital signature is a tool that makes it possible to dematerialise the contracts linked to leasing and operating rental products, making the whole process more efficient, faster and less expensive in terms of paper management and is one of the many pieces of the technological evolution path that Banca IFIS has launched the leasing business, with the aim of offering its customers an increasingly immediate and quality service to customers.
An innovation which, in addition to making the work of the sales network more focused on transparency and customer dialogue, also determines an increase in terms of safety for both parties, reducing the percentage of errors that can be made when filling out the forms paper.
The digital signature was born as a challenge for the motor vehicle segment of IFIS Leasing, between the first and second quarters of 2017. Thanks to the collaboration between the commercial network and the various relevant offices of the Bank, the test phases were successfully completed within the and the release of the digital signature to all the leasing agencies in Italy that are part of the IFIS Leasing commercial network was completed at the beginning of December 2017. To train all collaborators in the adoption of this new and innovative tool, organize ad hoc training sessions consisting of a phase of tutorials and case histories, as well as coaching and field tests.
Massimo Macciocchi, Chief Executive Officer of IFIS Leasing (Banca IFIS Impresa) commented: “The results of the test phase were excellent. Satisfaction is very high and we were happy to see that our customers have also given positive feedback on this innovation. In terms of operational effectiveness, thanks to this implementation it is possible to reduce the time required to conclude a practice and devote more attention to the interview and the relationship with the customer, highlighting our strong expertise in the sector. The introduction of the digital signature is a fundamental step in the digitization process of our services and increasingly qualifies us as a reality 'fast tech' in the world of leasing through the use of digital and technology in all its forms”.
