Il Her groupstrengthens the link between industrial growth, environmental protection and social impact on the territories. In 2025 the multi-utility has over 3,2 billion euros distributed to stakeholders, while investments in projects capable of generating shared value reached 810,9 million, equal to 78% of the total. The report "Creating Shared Value 2025", which measures the contribution of the Group's activities to the UN Agenda for Sustainable Development. Shared value gross operating profit rose to €915,6 million, up 7% compared to 2024, representing approximately 60% of total EBITDA. The target for 2029 is to reach 68%.
Hera: over 2 billion remain in the areas served
Of the 3,2 billion in economic value distributed throughout the year through supplies, salaries, dividends, tributes, sponsorships and donations, the 65% remained in the territories in which Hera historically operatesThis is approximately 2,1 billion euros, of which over a billion is allocated to local suppliers.
Il business plan 2025-2029 It plans to transfer a total of more than €11,5 billion to local communities, with an annual average of approximately €2,3 billion. The "Creating Shared Value" model, adopted by the Group in 2016 and incorporated into its bylaws in 2021, now guides strategy, investments, and reporting along three main axes: decarbonization, resource regeneration, resilience, and innovation.
The commitment also extends to social sustainabilityIn 2025, Hera signed 164 protocols with municipalities to prevent service interruptions, compared to 143 the previous year, and activated bill payment plans worth €187 million, a 4% increase. Through supplies awarded to social cooperatives for €94 million, the Group also supported the employment of nearly a thousand disadvantaged people.
Hera: emissions down and more energy from renewable sources
On the climate front, the greenhouse gas emissions have decreased by 18% compared to 2019 levels. The trajectory defined in the 1,5°C Climate Transition Plan foresees a 35% reduction by 2029 and the achievement of “Net Zero” in 2050.
In the free market, 52,5% of total electricity sold comes from renewable sources, compared to 49,1% in 2024. For domestic customers on the free market, the share rises to 92,9%, with the goal of reaching 100% by 2029.
La renewable energy production reached 737 GWh, while biomethane fed into the grid or used for transport stood at 10,7 million cubic meters. By 2029, Hera aims to increase its installed or sold photovoltaic capacity to 370 MW, up from 71,5 MW in 2025, and to increase its production of renewable gases, including biomethane and green hydrogen, by 45%, to 147 GWh annually. The "Consumption Diary," a tool that allows families to monitor and manage their energy use, is also growing in popularity. In 2025, it was associated with 43% of domestic contracts on the free market, up from 31% the previous year.
Hera: recycling above EU target and reduced water losses
La regeneration of resources represents the second pillar of the Hera model. municipal waste recycling rate It reached 61%, already exceeding the European target of 60% set for 2030. Separate waste collection rose to 76%, just shy of the 78% target set for 2029. Only 1,6% of the municipal waste managed by the Group is sent to landfill, compared to a national average of 19% and a European maximum threshold of 10% set for 2035. Among circular economy activities, Aliplast stands out, having sold over 119 tons of plastic products in 2025, 84% of which were made from recycled material.
In the water sector, the reuse of treated wastewater stands at around 12%, while network losses have dropped to 7,8 cubic meters per kilometer per day. This figure, down 8% from 2024, is equivalent to about a third of the national average of 24 cubic meters.
Through its subsidiary ACR, Hera also continues its remediation and regeneration activities for contaminated land. In 2025, approximately 270 tons of waste were treated as part of its environmental operations and global services, with the goal of reaching 435 tons by 2029.
Hera: Safer Networks with Artificial Intelligence and Digital Monitoring
La infrastructure resilience It absorbed over €484 million in investments in 2025. The resources were allocated to the safety of the water cycle, electricity and gas networks, systems, and the digitalization of services. In Emilia-Romagna and Triveneto, 100% of the water network is now subject to predictive maintenance. Algorithms, artificial intelligence, and real-time monitoring systems allow us to anticipate failures and drops in efficiency, also helping to almost completely reduce the use of tankers during the summer months. In the province of Modena, 69,1 kilometers of the electricity network were upgraded, exceeding the target set by the overall resilience plan, while another 5,8 kilometers were upgraded between Bologna and Modena. In gas distribution, the number of "Sentinel" sensors used to monitor landslides has risen to 145, and the number of "NexAction" remote-controlled valves, which allow networks to be opened or closed remotely, has risen to 35.
Work also continued on sewer networks and pumping stations in Emilia-Romagna, Triveneto, and Marche. A master plan for urban drainage was launched in the Ravenna area, aimed at identifying the most effective solutions to combat heavy rainfall and extreme weather events.
Overall, the 2025-2029 industrial plan allocates €2,6 billion to strengthening the resilience of the Group's assets and operations, with the aim of ensuring the continuity, safety, and quality of essential services.
