With the increase of digital payments there was also a sharp increase in online fraud attempts to extort money from account and credit card holders. To help families make informed purchases and transactions, Enel launches the new guide "Digital payment: cards and apps that make your life easier", the first handbook on the subject edited by Altroconsumo.
In Italy, contactless purchases grew by 29% in terms of value transacted, reaching 81,5 billion euros. In the first six months of 2021, growth was even more sustained. In parallel all over the world in the first months of the same year, the phishing emails, according to the latest report released by the Postal Police by 600%, with the increase in the use of topics related to Covid-19 to hit ever wider user bases.
Julius Carone, CEO of Enel X Financial Services, said: “This is an important financial education initiative that demonstrates how Enel X Pay's mission is not only to contribute to the innovation of the digital payments market, developing increasingly simple and avant-garde, but also to accompany the evolution of customers' purchasing habits, making them more informed and ready to seize all the opportunities associated with new electronic payment instruments”.
A real handbook that explains payment instruments to users in simple, non-technical language, giving advice on how to behave if you are the victim of a computer scam. "We hope, with this project, to be able to make a contribution to people so that they can participate in the ongoing revolution and give further impetus to the development of the digital economy in Italy", he added Federico Cavallo, Head of External Relations Altroconsumo.
