Share

Generali Welion and Umana: new teleconsultation service

The strategic partnership between the two companies is underway. As part of the Generali Welion "Partner for life" program, a new healthcare service is offered with free 24-hour teleconsultation dedicated to all Umana customers

Generali Welion and Umana: new teleconsultation service

Generali Welion and Umana join forces to provide a free assistance service, offered to their clients and first-degree cohabiting family caregivers, to obtain medical advice and reports via email, evaluation of previous reports, tele-prescription of the necessary drugs and indications regarding to the nearest pharmacy. It was with these premises that the partnership between the two companies was born: Generali Welion, the Generali Italia company specializing in integrated welfare programs and services dedicated to health, and Umana, the general employment agency founded in Venice in 1997. 

The Generali Welion service - explains a company press release - "makes use of the collaboration of a healthcare network of excellence that provides telephone medical advice, 7 days a week, from 7 to 8.00, available to patients and their families".

Teleconsultation provides general medicine telephone advice and also a Covid-19 triage, if the patient reports symptoms that can be configured as suspicious. This service, in partnership with Generali Welion, is the response of Umana's “Personal Services Specialist Area” to the difficulties encountered in recent months in families with a frail person at home. 

The collaboration between the two companies also provides for the disbursement of the Welion Card, a personal voucher that offers access to health facilities in the Generali Welion network, at discounted rates and without the need to take out an insurance policy.

“Being a “Partner for Life” also means this – he says Cesare Lai, Chief Executive Officer of Generali Welion – From our experience emerges a rapidly growing trend with the demand for personal services that can be activated remotely, through the centrality of the role of domestic assistants and the tools made available for the daily lives of elderly people. Technologically advanced solutions, which can simplify everyday life, and always accompanied by the human footprint, which cannot be done without".

“The pandemic has also heavily impacted care for the elderly at home. Hence the birth of an additional, free service available to families and provided in the environment in which the elderly live”, adds Maria Raffaella Caprioglio, president of Umana.

comments