Crackdown on the cost of telephone services used to assist customers of banks and credit companies. An amendment to the bill on the market and competition, better known as the Competition Law, presented by the Movimento 5 Stelle and approved by the Finance Commission of the Chamber, provides that banks and credit companies will have to offer telephone customer assistance services to a price that cannot exceed the urban tariff.
If this is not the case, a fine of 10 euros will be imposed on the operators and an indemnity of 100 euros on the customer.
Green light also to another change, also signed by the M5S, which allows "full comparability and transparency of the expenses charged by payment service providers both to cardholders and to the recipients of the payments themselves".
The competition bill, launched by the Government in February 2015, is currently being examined by the Finance and Productive Activities Commissions of the Chamber. After the stoppage that arrived at the beginning of August, the examination of the provision was divided up in the commission. The government expects to send it to the Senate by the end of the month and aims for definitive approval by mid-December.
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