The soap opera of 28 day bills is enriched by a new episode, once again bitter for consumers. The reimbursements that the telephone companies will have to pay to all customers who have suffered the 13 annual billings are still slipping. After the sentence of the Lazio Tar, which had confirmed the obligation to pay compensation, the Council of State - to which all the telephone operators had appealed - froze the refunds again, postponing the final decision to the end of May.
The reason? Simple: the reasons for the Tar ruling have not yet been published. Or rather, those relating to the sentences relating to Wind 3, Vodafone and Fastweb have come out, but Tim's is still missing. That's enough to block everything again, to the delight of the telephone companies.
The case has been dragging on for two years now and it concerns, in principle, a decision by Agcom. According to the Authority (and also according to the Tar) users have the right to recover the days of telephone services lost between June 2017 and March 2018 due to 28-day rather than monthly billing, a mechanism which effectively allowed companies to issue an extra bill every year.
Therefore, if the Council of State confirms the sentence of the Tar, users will not receive a real economic refund, but will regain the lost days with a forward shift of the charges. It's about about a month of free use of the services, which would cause a millionaire economic damage to Tim, Vodafone, Wind 3 and Fastweb.
“We are baffled: another reference to a consumer right, in an affair that has been dragging on for two years – commented Ivo Tarantino, of Altroconsumo – In this way, it becomes very difficult to defend the interests of consumers because, due to these times biblical justice, conveys the message that operators can do whatever they want”.
