Banco BPM chooses Nexi technology for their ATMs. The Lombard-Veneto bank has renewed the interface of its ATM fleet and from today it offers its customers services that are much faster, simpler and available in the self-service area 24 hours a day, 24 days a week. We start with the renewed interface in half of the branches, but by March the entire ATM circuit of the institute led by Giuseppe Castagna will be refurbished, with Nexi technology.
Meanwhile, this technology is characterized by being intuitive, linear and rapid, as allows you to close trades in just a few clicks. In fact, it allows users to directly access the services they use most because it is personalized on their habits, offering the possibility of carrying out all the most usual operations effectively and quickly: from withdrawals of the most frequent denominations, even without paper, to operations such as phone top-ups or payments.
Also the promotional messages offered by the Bank through the ATM they can be customized based on the needs and most common operations of individual customers.
“We are proud – commented Renato Martini, Digital Banking Solutions Director of Nexi – that Banco BPM has chosen our technology to innovate its ATM fleet and thus offer its customers an innovative and fast user experience and a series of self banking with high added value. This is an important digital transformation project for branches which improves the customer experience, guarantees a higher quality of the services offered and reduces operating times for the bank and its customers, as well as allowing for cost containment".
“We are implementing - added Luca Vanetti, Marketing and Omnichannel Manager of Banco BPM -, step by step, an extensive digital and omnichannel transformation program to make increasingly innovative solutions available to our customers, individuals and businesses, also in collaboration with excellent partners. Thanks to this agreement with Nexi, market leader in many segments of the financial industry, we aim to offer cutting-edge services, with the primary objective of satisfying customers' needs in the best possible way and maximizing their user experience. ”
