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Artificial Intelligence Mission: How Banks and Insurance Companies Face the Digital Revolution

The event “Missione Intelligenza Artificiale: Banche e Assicurazioni alla sfida dell'innovazione,” organized by NewsMondo.it, will be held on November 12, 2024 at the Palazzo della Borsa in Milan. This event explores the role of artificial intelligence (AI) in the digital transformation of the banking and insurance sectors, with a focus on strategic changes, support for businesses and families, and the improvement of cybersecurity

Artificial Intelligence Mission: How Banks and Insurance Companies Face the Digital Revolution

In recent years, the financial landscape has undergone a revolution thanks to the growing adoption of artificial intelligence. Banking and insurance, sectors traditionally associated with consolidated business models and strict regulation, are embracing this technology to increase efficiency, security and personalization of services. To analyze and discuss these changes, NewsMondo.it has organized the event “Mission Artificial Intelligence: Banks and Insurance Companies facing the challenge of innovation,” which will be held in Milan next 12th November at Stock Exchange building.

The event represents an opportunity for institutions, experts and companies in the sector to meet, offering a platform to better understand how artificial intelligence is transforming every aspect of the financial sector, from corporate strategy to customer management, up to cybersecurity. The morning will be divided into three thematic panels and will be moderated by two leading figures from the world of Italian media: Alessandro Plateroti e Franco FerraroThe day will conclude with the presentation of the AI ​​Banking Excellence Award, a prize designed to celebrate the best AI practices in banking and insurance.

The Context of Artificial Intelligence in the Financial and Insurance Sectors

Artificial intelligence has become a pillar for the digital transformation of banks and insurance companies in recent years. The pandemic has accelerated the adoption of digital solutions, pushing operators to innovate internal processes and improve the usability of remote services. However, AI is much more than a technological tool: it is a disruptive force that changes the paradigms with which these companies operate, redefining business models and improving customer experience.

In an increasingly competitive and regulated environment, banks and insurance companies are facing new challenges related to data management, transparency and security. This has created a growing demand for AI-based solutions, capable of analyzing large amounts of data in real time, improving security against fraud and adapting services to the specific needs of customers. It is in this context that the NewsMondo.it event fits in, whose aim is to promote a constructive dialogue between industry operators, institutions and stakeholders.

Thematic Panels: Innovation and Security in the AI ​​Era

The event program is organized in three main panels, each of which will address a key aspect of artificial intelligence in banking and insurance:

1 – Artificial Intelligence: impact on strategies and business

The first panel will explore how artificial intelligence is redefining business strategies in the financial sector. Thanks to AI, banks and insurance companies are moving from a reactive one proactive, in operations and customer relationship management. Machine learning and predictive analytics technologies enable you to anticipate customer needs, improve risk management, and optimize decision-making processes.

A key aspect is the automation of basic processes, such as claims management andLoan approval. This not only improves operational efficiency, but frees up resources for higher value-added activities, such as personalized consulting. The increasing personalization of services thanks to data analysis allows for more targeted solutions, increasing customer loyalty.

2 – Artificial Intelligence at the service of businesses and families

The second panel will be dedicated to the analysis of AI as a support tool for businesses and families. One of the main advantages of AI in the financial sector is the ability to improve access to services for a variety of customers. The digital platforms AI-based apps facilitate access to finance for small and medium-sized businesses, support families with financial planning, and offer wealth management tools.

AI also enables services to be made more inclusive, reducing barriers to physical access to bank branches and improving accessibility for vulnerable customer groups. The panel will analyze concrete cases of how artificial intelligence is making the banking system more accessible and transparent, aiming to ensure greater equity and inclusion.

3 – Artificial Intelligence: The Super-Cop of Cybersecurity

With the growth of cyber threats, security has become a priority for financial institutions. The third panel will focus on how artificial intelligence is being used to improve cybersecurity in banks and insurance companies. AI technologies are now able to detect suspicious activity and potential breaches in real time, offering a protection proactive.

Using advanced algorithms, institutions can monitor user behavior and identify anomalous activities, reporting any threats. This approach significantly reduces the risk of fraud and attacks, protecting sensitive customer data. AI, in this sense, becomes a valuable ally in defending companies' information assets and safeguarding customer trust.

Significant contributions

The event will see the participation of experts and representatives of large companies, including ABI LAB, Banca Sella, Generali, Banca CF+, Politecnico di Milano, Intesa Sanpaolo, Hewlett Packard Enterprise, Verti Assicurazioni, Università degli Studi di Milano, Gruppo Unipol and Gruppo Excellence. Each speaker will bring their experience in the field of AI and digitalization, contributing to a varied debate and enriching. The dialogue between these leading figures will provide a comprehensive overview of the opportunities and challenges of artificial intelligence in the financial sector.

The AI ​​Banking Excellence Award: Recognizing Innovation

One of the highlights of the day will be the presentation of the AI ​​Banking Excellence Award. This prize, established by NewsMondo.it, recognizes the company that has been able to communicate and implement artificial intelligence applications most effectively in the last two years. The award was designed in collaboration with Excellence Consulting and Dataskills and represents a symbol of excellence for companies committed to digital innovation.

The AI ​​Banking Excellence Award is a recognition for companies that have been able to use AI in a strategic and innovative way, helping to improve customer service and strengthen the security in the financial sector. The award aims to inspire other companies to invest in artificial intelligence, fostering a culture of innovation.

Towards a digital future: the role of partners

The partnership with Newsonline, part of Italyonline, and other sponsors such as Blotix and Digitalia '21 underline the importance of collaboration to foster digital transformation in the sector. Italiaonline exclusively manages the advertising spaces of NewsMondo.it, and their support will be crucial for the visibility and success of the event. These collaborations demonstrate how AI is not just a question of technology, but also of synergy between different economic and institutional players.

An invitation to participate

NewsMondo.it invites professionals, institutions and companies to participate in this free event, which represents an extraordinary opportunity to delve into the implications of AI in the banking and insurance sectors. The possibility of participating in high-level panels, listening to experts and comparing best practices in the sector makes this day unmissable for those interested in innovation and digitalization. I places are limited and registration can be done through the official website of the event.

In an increasingly digital world, artificial intelligence is establishing itself as a crucial technology to address the challenges of the future and improve the quality of services. “Mission Artificial Intelligence: Banks and Insurance Companies to the challenge of innovation” is not just an event, but a moment of reflection on how this technology can transform the financial sector, laying the foundations for a safer, more inclusive and innovative future.

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