In the era of price increases, the Telepass subscription cost for the 7 million Italians. who benefit from it. The company 51% controlled by Atlantia sent its customers via email a unilateral change to the contract, "dictated by the need to increase - for the first time since the launch of the Telepass Family in 1997 - the fees for the Telepass Family and 'Twin option (if active)”. The increase starts from 1 July but those who do not accept the increase will have the right to withdraw from the contract without additional costs by 30 June 2022 and 6 months to eventually return the Telepass device on loan.
We are living in a climate of profound uncertainty: Covid, the crisis in the auto and semiconductor sectors aggravated by the war in Ukraine, together with the sharp increase in gas and electricity bills, and expensive fuel. All factors that continue to empty the pockets of Italians. In the end, Telepass also gives in to the logic of price increases by adjusting prices "due to the progressive change in the technological, market and organizational context".
Telepass increases the subscription cost: how much will you pay?
Specifically, the increase on a monthly basis will be 0,57 euros, VAT included, for the service Family, and 0,28 euros, VAT included, for the Twin including the Premium Option/Italian Roadside Assistance). These are significant increases considering that for the basic option, now proposed at 12,40 euros a year, the increase of almost 7 euros a year will be close to 55%. However, still in the information sent to customers, the company recalls that the rental fee for the Telepass Family still corresponds to the amount of 6 lire plus VAT per quarter of 1997, "despite having since then adopted more advanced functions and expanded the range of mobility goods and services that can be purchased”.
The increase - reads the email - is therefore necessary to guarantee the expected levels of service and to make available to customers functions aligned with the best standards, as well as to guarantee a new network of physical customer assistance points and to ensure the adequacy of digital assistance channels via the web and apps.
