I disruptions on the circuits ATM, Pay ATM e credit cards are creating problems throughout Italy. problems, which began on Thursday, November 28, have not yet been resolved, with difficulties with payments and withdrawals reported by many users.
ATMs and POS down: here's why
According to what was communicated by Worldline, a fintech company, the problem was caused by gas pipe installation works by local authorities, which severely damaged the supplier's cables and network. "Restoration work will begin today," confirmed the company, which is looking for alternative solutions to reactivate services while waiting for the physical infrastructure to be fully restored.
Nexi's intervention: solutions underway but uncertain times
nexi reported that, as of mid-morning, the situation had not yet been resolved by Worldline. The company explained that “Worldline is looking for alternative solutions, but we have no certain information on the resolution timeframe”. The disruptions, for now, only concern the Payment services operated by Worldline, which is solely responsible for the infrastructure. Nexi has stepped up support for partners and customers and continues to monitor the situation.
Bankitalia monitoring
La Bank of Italy is closely monitoring the situation, clarifying that the disruptions are due to “damage to a physical infrastructure”. In collaboration with industry operators and through Codise, the committee that coordinates operational crises in the Italian financial system, work is underway to restore services and make the infrastructure fully operational.
